Time Share at Vacation Villas @ Fantasyworld ll

Boston, Massachusetts 1 comment
Not resolved

Last March I went to Orlando with a package I purchased from etour travel.Of course I had to go to the 90 minutes tour which was at he Vacation Villas.

I was convinced to purchase a timeshare in Maryland. After I paid the maintenance fee, I was still unable to take a vacation. I was not set up yet in the RCI system. When I tried to book something close to home, I was charged the full price.

Altough I am making a monthly payment, I am not quite sure if have a timeshare. RCI told me that I have something about 17000 points toward a vacation. Last time I checked it was small discount from the hotel price.

I will probably just stop paying the monthly bill and go on vacation the usual way.Which is find a hotel that I can afford.

Review about: Timeshare.

Comments

Anonymous
#1018478

I have owned a 2 bed.timeshare at V Villas in Orlando for 20 years.

The last 5 years, I have not been able to reserve a week to stay there..they say they are booked up and I need to put in a request by Jan. 1st. Well, I did that for 2015. They emailed me that they had my request, but would not issue a week for me.

Also, they are not allowing me to deposit my week for the last 5 years. This is fraud.

They want my maintenance fee every year, but don't let me use my week to stay or deposit.Anyone else having this problem??

Vacation Villas - Stay away from this crooks.

Gaithersburg, Maryland 5 comments

We purchased shared property from Vacation Villas Fantasy World in 1994.

Their sales team skipped a couple of important points in a process:

This was Golden (not Platinum) week, so you never have a chance to get there with your children;

Yearly growing maintenance reaching now $650;

Annual membership fee in the exchange organization Interval International, which is around $110 per each exchange;

And the most interesting part, I am offering two bedroom unit in Orlando and never can get anything similar in exchange; you can get ski resort in summer, when no one needs it or studio of season.

The Very Best: we are trying to return this property back to Vacation Villas at Fantasy World for free (paid $6000 in 1994) and they refused to take it back, thinking they can milk us for the rest of our life.

Review about: Shared Property.

Comments

Anonymous
San Antonio, Texas, United States #583038

I was unabled to use my week so I decided to transfer my week to Inteval international I was told by management that it is too late to transfer my week and I have lost my week for this year.They stated I had to transfer my week by June.

Going to file a complaint with my Congressionl Representatice.So I just gave them over$1,000.00 ths year.

Anonymous
#236410

They sent my debt to Pinnacle Recovery Inc,

PO Box 130848

Carlsbad, CA 92013-0848.

Is there anyhing I can do about it?

Anonymous
#233199

Greg, MacMan -- there is a group of owners mobilizing. Email me at cjbglo@yahoo.com for more information.

Anonymous
#174320

What are the steps required to walk away from this Timeshare. I've contacted an attorney in Kissimmee, Frank Townsend (407-846-2500), who is willing to work with owners having issues with the SCAM Recreation Fee.

Anonymous
#125274

If I do the math right Kosmos will pocket nearly $10 million from this so called recreation assessment.I call it a capital fund building scam.

We have owned for 16 years, we may walk away also. Just forfeit the property and take that $1500 and buy a cheaper timeshare, one closer to where we live and continue to trade through Interval Int. ***, we have only been there one time in all the years we have owned it. We have always exchanged it to other exotic places.

Back when we purchased there was only gold, silver, and bronze, if I remember correctly.Platinum came along later.

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Vacation Villas - 1500.00 per week recreation assessment

Reston, Virginia 19 comments
Not resolved

iget hiy hard besides the maint.fee going up they r charging 1500.00 for god knows what in this economy.

i barely can cover the maint fee but a extra out of the blue sounds like someone ha their hand in the cookie jar. i lost my job like millions and they do not care...these r the people running this organization.

i will sell my two weeks dirt cheap anybody crazy to make a offer?if i pay all costs it will be approx.$4200.00 is that crazy or what let me know if i"m wrong

Review about: Timeshare.

Comments

Anonymous
#310885

We are finally getting out of our timeshare.After having to pay this fee it was the final straw.

They have sold many of the condos to private investors which means less availability for owners but we still have to pay. We donated our week to the Cancer society which is accepting timeshare donations. It is tax deductible and cheaper. only $2000.00 do get out of it.

Call your favorite charity and ask if they are accepting your location.WE ARE DONE!!!

Anonymous
#233198

I paid the fee. The alternative was to go to collections, which happened the last time I fought the raise in the maintenance fee.

First off, if you hit this site looking for information as a potential purchaser: DO NOT BUY A TIMESHARE. Period. Ever.

Second, I see talk about "banding together" but am not sure if any action has been taken. I am going to email those who have posted here and see if we can get something going. I want OUT of this TERRIBLE investment. They KNOW they are ripping us off, but they also KNOW there's NOTHING we can do about it as individuals.

I was LIED to by the sales rep too, let's win our freedom together.

Email me at cjbglo@yahoo.com.

-Baer

Anonymous
#226801

This needs to stop, has anyone contacted a lawyer?It's a bad sign that everyone resigned after they started assessing this fee.

there has to be something to be done, my husband also lost his job, they don't care.A timeshare realtor told us the week we bought for $7000 is only worth $1000 now at best, how can we be paying a fee for more than the thing is worth?

Anonymous
#226799

This needs to stop, has anyone contacted a lawyer?It's a bad sign that everyone resigned after they started assessing this fee.

there has to be something to be done, my husband also lost his job, they don't care.A timeshare realtor told us the week we bought for $7000 is only worth $1000 now at best, how can we be paying a fee for more than the thing is worth?

Anonymous
#226679

please contact me on any info you have on this. I am trying to fight this for my dad that has cancer and would appreciate any help. covop3@yahoo.com

Anonymous
#190098

What an eye opener?I was going to take over this timeshare from a relative and now I'm second guessing the thought.

This may be the reason they want to get rid of this timeshare. Any solution to the 2010 recreation assessment? Is this a fee charged annually or a one time fee? Does the recreation assessment come up often to owners?

What is SPM Resorts response to this recreation assessment fee?

Does anyone have a comment on me taken over this timeshare, is it a good idea or a scam?:eek

Anonymous
#183658

I have been told that you can't just give up your timeshare week, unless you pay a fee of $2000.00 + .I would love to just walk away.

What we got sure wasn't what they made it sound like.Their salesman led us to believe that the timeshare would gain in value and that it was an investment.

Anonymous
#174291

Has anyone been able to retain legal counsel in Florida? I would like to forfiet my week at the V.V.II due to this recreation assesment SCAM. Please e-mail me at gregory.sutter@navistar.com

Anonymous
Erode, Tamil Nadu, India #160005

found out that they needed the monies to build a water a water park of all things-new scection of vacation villas will be able to use this park free????? we have to pay because its on the older villas property ...we r screwed all the way around if we forfeit there goes our crdit rating what do we do???

Anonymous
#159163

I totally agree with you.I was shocked when we were assessed the additional fees in addition to the maintenance fee in this economy.

I called and told them that I would not be able to pay them both because my husband had been out of work for a year. Their solution was to pay 200.00 monthly. Wow!That helps! When I asked about selling the week, they said that the sales manager position was vacant.

I completed the form online for selling the week and never heard anything from the timeshare, not even notification that they received it. I am very dissatisfied with VV.

I just want out.Sherry

Anonymous
#156147

Vacation Villas RIP OFF -

We didn't have an opportunity to vote on this so call "recreation assessment". this place is full of liars and cheats!

Let me know how to band together to stop this madness.

Anonymous
#147816

I also am interested in a class action suite against the recreation assestment.I own one week at Vacation Villas and only paid 5000 for the entire week.

I have a hard enough time paying the high maintanence fee for this property. I bought this week in 1995 and have only been to this resort two times. I usually exchange and have to pay the additional exchange fee also. I have not yet paid the 1500 fee.

Feel free to contact me at dimcg058@aol.com.Thanks

Anonymous
#125271

Thanks for the info Mr Burke.If I do the math right Kosmos will pocket nearly $10 million from this so called recreation assessment.

I call it a capital fund building scam. We have owned for 16 years, we may walk away also. Just forfeit the property and take that $1500 and buy a cheaper timeshare, one closer to where we live and continue to trade through Interval Int.

***, we have only been there one time in all the years we have owned it.We have always exchanged it to other exotic places.

Anonymous
#120412

Can someone tell me where we were notified as owners in writing that at least a portion of the "recreation" assessment needed to be paid prior to a reservation being made. Definitely news to me as I try to schedule for this summer! If any owners want to band together to act on this - I'm in!

Anonymous
Dehra Dun, Uttarakhand, India #119378

sounds like florida has no laws to protect the timeshare owners . full disclosesure on how a company runs the timeshare and hidden costs should all be disclosed on the time of sale-i really want to walk away because our timeshare is not worth anything-i saw a ad for one dollar 4 our timeshare and no takers lol

Anonymous
#118843

February 26, 2010

Michael Burke

26600 264th St.

Princeton, IA 52768

chopperhardtail@msn.com

RE: Vacation Villas at Fantasy World

Case no. 2010008072

Dear Mr. Burke:

Thank you for contacting the Division of Florida Condominiums, Timeshares and Mobile Homes.

Recently our office has received a number of complaints involving the recent special assessment at Vacation Villas at Fantasy World. We are currently looking at the following issues:

1. You object to the resort managing entity passing a $1,500 special assessment for recreation improvements.

Response: Annual assessments are based upon an adopted annual budget. The budget must include an estimate of revenues and expenses, including any bad debt expenses carried over from the previous fiscal year. Included in the budget are ‘reserves’. Reserves are accounts held over time to repair or replace certain common elements. Not every common element has a corresponding reserve account. The establishment of reserves is at the discretion of the managing entity with the exception of those reserve items required by statute. Please understand that even if a reserve account has been established and properly maintained there is no guarantee that there will be sufficient funds to meet every eventuality. If there are insufficient funds to effectuate a particular repair, replacement or renovation, the managing entity has the authority...

As a timeshare purchaser, you cannot be excused from paying either an annual assessment or a special assessment. This will not be investigated. However, we will investigate whether the special assessment is reflected in the budget and the specific uses for the special assessment.

2. You say that major financial decisions are being made without purchaser approval.

Response: Under Florida timeshare law, a timeshare managing entity is required to provide all purchasers an annual budget which includes all estimated revenues and expenses. However, there is no requirement for the managing entity to get purchaser approval for the budget. This issue will not be investigated.

3. You question how proper elections can occur when there is never a quorum for annual meetings and elections.

Response: Florida timeshare law does not address annual meetings or elections in any detail. Section 721.13(7), Florida Statutes, states:

Unless the articles of incorporation, the bylaws, or the provisions of this chapter provide for a higher quorum requirement, the percentage of voting interests required to make decisions and to constitute a quorum at a meeting of the members of a timeshare condominium or owners' association shall be 15 percent of the voting interests. If a quorum is not present at any meeting of the owners' association at which members of the board of administration are to be elected, the meeting may be adjourned and reconvened within 90 days for the sole purpose of electing members of the board of administration, and the quorum for such adjourned meeting shall be 15 percent of the voting interests.

The specifics on how annual meetings and elections are conducted in your timeshare plan would be determined by the timeshare documents, such as the declaration, articles of incorporation or by-laws. The Division does not generally enforce the documents of an individual project or timeshare plan unless the provisions in those documents are addressed in Florida timeshare law. As part of this investigation, I will request information relating to the most recent annual meeting, the annual meeting or board meeting at which the decision was made to undertake the current renovations, and the timeshare documents relating to how your timeshare plan conducts annual meetings and elections.

got a response back to my c omplaint, i have pasted it here for all to see:

If you have any questions, please contact me at 407.316.3557 or by email at steven.maners@dbpr.state.fl.us. Thank you for the opportunity to be of service.

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Anonymous
#118840

I too am pissed about this assessment fee, i have owned this timeshare for 10 years, and went thru the hostile take over from the first management company to the current one, i am trying at present to obtain a list of owners so that i can try to get together and try to do something, they will not provide this and my question is if i or anybody else wanted to run for president of the owners group and take it over legally how can you convey to get votes, they will not provide any info. if one of us actual owners could get to the rest of the pissed off owners no doubt we could have an actual election and elect someone to put them in their place and possibbly vote to pay owners back assessment fee. this is BULL!! I have filed a complaint with the the following investigator, i urge others to do the same his name is:

Steven Maners

Investigator

Florida Department of Business and Professional Regulation

Division of Florida Condominiums, Timeshares and Mobile Homes

Bureau of Compliance

400 West Robinson St, Suite N908

Orlando, FL 32801

Email: steven.maners@dbpr.state.fl.us

Office: 407.316.3557 or 407.317.7226

any comunications to me from any other mad owners can be e-mailed to chopperhardtail@msn.com

Anonymous
Erode, Tamil Nadu, India #117023

i know- i have 2 weeks so i;m looking at 3000.00 and this money is going 4 a waterpark that sucks big time.many people r walking away from everything thats something i may do.

also they have no sales dept.so u can not have them sell your weeks we r getting screwed all around

Anonymous
#116595

No,You are not crazy.I too is very mad on this recreation assessment it's not even starting till after labor day of 2010 and you cannot get a week confirmation even if you pay the maintenance fee for 2010.

You need to pay at least another $750 to get a confirmation.Is there a lawyer out there to initiate a class action suite to this new developer?

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Vacation Villas Fantasy World II Kissimmee Florida

Ocala, Florida 12 comments

BEWARE of this company and it's affiliate E-Tour and Travel.

Both of these companies are owned by the Kosmos Group.

They are also known as Orlando Resort Development and KGI Properties.

First and foremost Beware DO NOT PURCHASE A VACATION PACKAGE from E-Tour and Travel they have a D rating with the Better Business Bureau in Central Florida.

This company has a very bad track record and has been sued by several states as stated in the better business bureaus complaint information.

They are not a member of the BBB in Central Florida.

The sales staff and management at Vacation Villas Fantasy World II in Kissimmee Florida will tell you anything they think you want to hear in order to make the next sale.They will also deny being affiliated with E-Tour and Travel. They will advise you that it is a marketing company they use. Lie they are part of E-Tour and Travel.

Dan Preston is the project director and Morida Rex is his assistant.

They are not serving your best interest,all they care about is the next sale in order to fill Nick Kosmos and their greedy pockets.

After working for this company and evaluating their business practices for a 12 month period,I found them to be unethical individuals.

This company is just one example of Bad Business practices of the Timeshare Business in Central Florida.

MY advise is stay away from these companies and any other company that sells Timeshare.

Anything that comes out of the mouths of these individuals and the sales representatives should be heavily questioned and researched by the consumer before making the mistake of becoming a owner.Hopefully you as a consumer will walk away before you lose your hard earned money.

Anyone that would like further information on this company can contact me at jcholloway@embarqmail.com

Comments

Anonymous
#1022292

I just bought a timeshare from fantasy world and I passed my recession. Which I didn't even know I could cancel and I don't know what to do I don't want the timeshare and was there for about five hours and finally just said OK I was so tired and worn out I just wanted to go home and finish my vacation with my kids and when I got home I read all the paperwork and everything they told me was a lie do you have any advice on what I should do

Anonymous
to Anonymous #1404276

I also bought a timeshare this year July, 2017.I told the guy that I wasn't interested because I didn't want to worry about the maintenance fee so he said that I can buy hotel stays and airplane tickets and earn points through KGI Destinations so that why I accepted.

I got my bill and they say that they are no longer working with KGI. This is the biggest mistake. I paid $9,000.

I want to get off this because it was based on lies.We should all talk to a lawyer.

Anonymous
#85185

Have you ever heard of anyone being able to cancel a timeshare purchase at Fantasy Villas II. This is the biggest gimic ever.

Anonymous
#77415

From: Joe Holloway [jcholloway@embarqmail.com]

Sent: Wednesday, October 07, 2009 3:25 PM

To: 'WJDimick@aol.com'

Subject: RE: Thanks for your input.

Walter;

With everything you have said to defend your position I appreciate your opinion.

I am also aware like so many others that Timeshare is on its ***.

That is why almost all timeshare companies are pushing Vacation Clubs.

That is the only option to save them from the steep decline in ownership.

Timeshare has seen its better days. And there is evidence to that fact.

With respect to you personally I never felt that you were like the rest of them at VV.

However through your own admission you have over come your problems from the past.

Congratulation’s on your stability.

As for the car business there again everyone has an opinion just as I do.

Just because an individual worked in a profession does not mean that later they cannot be an advocate for the consumer.

Quite frankly if an individual does not have some form of experience/knowledge about how companies operate then they are just

Complainers that do nothing more than complain.

I have never gone into a battle without a plan. And I also know the legal aspects of how far the buttons can be pushed before crossing the line.

VV is not the 1st or the last company that I will go against. And I have had a successful record in the past...

As far as people skills my friend, you would be surprised at what I have done with my people skills over the years.

Your perception of me is not reality, but thank you for your opinion.

As for your remark that I can only insult the people you work with for so long before they lose their patience and respond to all my ***.

I am sure that statement can be taken as a threat to various extents. And it is very difficult for individuals and companies to dispute the true facts.

As for timeshare providing jobs and revenue for the State of Florida, great. But there is also a point in time that everything changes and timeshare is beyond

That point in time. And the State of Florida has a lot of fault in the regulation or not regulating timeshare properly. Maybe that is due to the states greed for revenue.

Sounds like Karma is making its rounds for both Timeshare companies and the Great State of Florida.

Timeshare WAS successful in the PAST but look now. I know a lot about what’s going on at the present time. It does not look good for timeshare.

I do feel for the individuals caught in the middle but that is the extent of it.

And thanks for suggesting I wake up, I will take that into consideration. Or not.

Seems as though I am more awake about the facts then others. But again that is just my opinion.

Good luck and I wish for you the best of everything in your life and your families.

Respectfully

Joe Holloway

--------------------------------------------------------------------------------

From: WJDimick@aol.com [mailto:WJDimick@aol.com]

Sent: Wednesday, October 07, 2009 1:00 PM

To: jcholloway@embarqmail.com

Subject: Re: Thanks for your input.

Joe,

First of all, the reason I felt the need to tell you how much money I made last year is to show you that some people are successful in timeshare, and some people are not. I would assume that you are the latter and are hating on the people who have done well. You just don't have the people skills that some do. There are many people in the business that are much more successful than I am so I'm not complimenting myself. And trust me, I've had resentment in the past that I was not able to keep up with a few others. That is part of the drive of wanting to succeed. And its not like you left timeshare after you left VV, so I think you're a hypocrite. By the way, I did make over 70K last year and I'd gladly forward you a copy of my 1099 if you don't believe me. And I'm also not a degenerate drunk or drug addict that goes to Cheers or out after work to blow all my money. I'm smart with my money, thats why I have 50k in the bank which I've managed to save over the last few years at VV, despite the fact that I've taken 5 weeks vacation and traveled quite extensively this year. I will probably only make 50k this year but its still better than most people. You could only hope that I didn't have a pot to *** in but thats not the case. And stop hating on timeshare, everyone knows its not perfect but I have plenty of happy owners. In fact, I had an owners come in yesterday that exchanged two weeks in Hawaii last year and a week in Las Vegas the year before that, and they absolutely love it. Do you really think I should go out and find a 9-5 job making 25k-30k like most of the losers in Florida when I can work half the hours, make double the money, and travel 6 weeks a year. I don't think I'll make that switch. And do you really expect me to believe you are a consumer advocate. You were in the car business before timeshare which you and I know isn't any more reputable. I did that for a year myself and I know how that business operates. Its run by uneducated scumbags. Finally, about Joe V. I completely understand the situation with Joe and I would hope that the company would resolve the matter in a respectable way. Like I said, you don't have to completely agree with the way a company operates to work for that company. I like Joe a lot and I hope that matter is handled but I cannot affect the outcome so it is obviously no business of mine. You can only insult the people I work with for so long before we lose our patience and respond to all of your ***. The fact is, timeshare is the most successful industry in the state of Florida and it produces a lot of jobs and much needed tourist dollars. I guess you don't realize but you are doing more harm than good for the state in which you live. I truly think that you are the one who needs to wake up.

The e-mail from Walter shows the public just how the minds of individuals in timeshare operate. Notice the points of bragging and accepting things that I will not state.Just read the letter and I am sure the public can read what is going on.

These individuals are in denial about the timeshare bussiness and other aspects of life.

They also try to intimidate others to believe that they are right and you like myself are wrong.But please notice that this individual admits alot in his e-mail to me directly and indirectly.

The 1st e-mail was my reply to this individual.

And my position is facts not denial.

This represents the type individuals that are timeshare. And some of them are even worse than this e-mail.

AGAIN BUYER BEWARE YOU WOULD BE SURPRISED AT WHAT IS SAID AND DONE BEHIND CLOSED DOORS.

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Anonymous
#77165

On Thursday, October 1,2009 I recieved an e-mail from an employee possibly a manager by the name of Walter with Vacation Villas at Fantasy World II, located in Kissimmee,Florida.

The e-mail reads as follows.

Joe,I don't know if you relize but to others this comes across as something from a desperate.disgruntled ex-employee.

I understand your pissed off at the company but you keep going on and on and on leaving yourself with no credibility.

Everyone around VV thinks your a nut job.You keep mentioning Joe V, and yet Joe says he no longer speaks to you.

And how about the people you use to get along with,like myself.This nonsense makes us think alot less of you.We'er just trying to make a living to support our families.But it sounds like you do not care at all about that.

I'd seriously watch out with this stuff,cause you'll be looking at a slander lawsuit soon.

And you know they have alot more money to burn then you do.

Signed Walter.

Well in a nut shell this individual represents the type individual that works in the Timeshare Industry at this time.

They still think that implementing intimidation tactics will shut other individuals up. NOT IN THIS CASE.

The public needs to know how these companies do business.

As far as anyone thinking I am a nut job I find that amuseing. Considering what I know about the individuals that work for Vacation Villas at Fantasy World II.

As...

And as for the individuals that are just trying to make a living and feed their families SORRY. That is some of the same *** Wall Street said when they got caught in our current financial melt down.

As far as being a desperate.disgruntled, ex-employee. I quit working for this company over 18 months ago once I compiled the information about how Timeshare management operates.

Everything I am writing about this company and it's affiliated companies the public needs to know.

These are the paracites of society that prey on the public in may ways.

I really feel sorry for all of them that are having a difficult time making a living to support their families and what ever else is going on in their lives.

But they all should look deep into this and understand that they choose the path that they are traveling.

I strongly believe KARMA is catching up with all these companies and the individuals like Walter.

If nothing else I have found these individuals amuseing,pathetic and in most cases just *** individuals.

I can be contacted at jcholloway@embarqmail.com

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Anonymous
#75995

adding to this site I am writing an article that serves as a prime example of the incompedence and disreguard this company and it\'s management have towards their employees.Back in June 2009 at Vacation Villas Fantasy World II located in Kissimmee ,Florida an employee of the age being 64 was hurt badly because of a urinal overflowing.

There was unseen water on the floor next to the urinal and the gentlemen slipped on the floor, fell hard on his back and had to be taken to the hospital by another employee.Dan Preston, Morida Rex and Liz the office manager all knew of the accident and acted as if it never occured. They also knew that there were witnesses to this incident.They failed to fill out an accident report hopeing the problem would just go away.All 3 of these individuals in management delayed the entire Insurance process to the employee. When asked by the employee what they were going to do about the medical bills Liz stated that she and the company would take care of them as he recieved them.The employee was in fear of loseing his job because of the way this company operates and a few days later still in pain and trying to hide the pain and taking medication for the pain went back to work.The employee still to this day suffers back and leg pain.Finally in September after starting to recieve the Hospital Bills he contacted Liz and turned the ones he has recieved so far over to Liz the office manager. For weeks and after several phone calls to Liz he became...

We found this individual also to be incompedent in the way she also handles the claim. And it\'s is obvious she made no attempt to file the claim with their insurance carrier Brown and Brown Insurance.Again after numerious and documented phone conversations to Donna McKready and adviseing her of possible legal action as a result of their delaying the fileing we recieved a phone call the same day. That is only because we gave her an ultimatum and dead line that we demanded a response by the close of the work day.Suddenly at 5:00 pm on September 27,2009 James Wood with Brown and Brown Insurance contacted the individual that was hurt Mr wood called from his office number of 1-781-917-1745.Mr Wood stated that he had not recieved the file on the accident but was requested to contact the Victim of the accident.HE then stated after getting a small amount of information that he would contact the now Victim of this ordeal on Monday Sept 29,2009. The victim never recieved a call and after calling several times to get in contact with Mr.Wood he has still not heard back from anyone as of September 30,2009.

We have found Mr. Wood to NOT be a man of his word just like the OWNERS and MANAGERS of VAcation Villas AT Fantasy World II.We have left messages with Paul Komas at 386-427-6892 ext 3106 since there is no avaliable phone number for Nick Kosmas. We also have left messages with Debra Bean/Human Resources Manager at 407-658-8285 ext 32. We have not recieved a Response from any of those individuals.

We have had the displeasure of talking to Donna McKready at 386-427-6892 ext 3004,This individuals was rude and disrespectfull to the point that she hung up on us during a conversation. At this time the victim is still suffering from the accident and is having additional stress in his life from having to deal with this unethical company and the individuals that management it. This is a typical case of the abuse of employee rights that exist with companies of this caliber. The victim of this whole ordeal ahs since left this company for many unacceptable reasons.

He alos found this company and it\'s management cannot be trusted. They do not stand behind their word and try to cover things up rather than acting ethically.

.This is the short version of this entire ordeal.KGI Resorts,E-Tour and Travel.Orlando Resort Developement,Vacation Villas at Fantasy Word II and all other companies ownerd by the Kosmas Brothers along with their management we find to be incopendent,rude,uncareing,greedy,Manipulative individuals.I will update this as artical also.But this company is clueless in respect to knowing how to do the right thing.

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Anonymous
#75983

AS of 9-30-2009 the individuals involved and the owners of the companies in this artical have failed to respond ti my articals. Either by commenting on this page of by phone.

They have no rebuttal because they know I have provided comsumers with the truth and facts they have been hiding from the public for many years.

It has been interesting trying to contact these paracites for an interview on these matters and many more that I am not at liberty to mention at this time.

Paul Kosmas,Nick Kosmas,Debra Bean,Dan Preston,Morida Rex and Liz the office manager with Vacation Villas at fantasy World II in Kisssimme Florida have been offered the opportunity to defend the information I have published,However have failed to make an attempt to contact me.

It is obvious to myself and other individuals that have helped with this information that these individuals have alot to hide from us and the consumers.

With that being said we will give them more time to respond before we provide further information.

During my Investigation on this information and their unethical bussiness practices I knew these individuals do not have the ability to handle the truth. They do not have the ability to confront the hard asked questions.And they are unable to tell the truth in my opinion.

They all live the life of Timeshare as the public knows it. Timeshare is not a respected profession for many reasons as the public knows.Timeshare...

As this progresses I will update every aspect of this artical and the response and actions of this company and the individuals involved.

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Anonymous
#75466

Dan Preston the Project Director with Vacation Villas at Fantasy World II in Kissimmee Florida, and Morida Rex his Assiatant Manager have stated several times the following in morning sales meetings.

WE PUT THESE CONSUMERS THAT PURCHASE

E-TOUR PACKAGES IN HOTELS THAT ARE BAD, SO WE CAN CREATE A PROBLEM FOR THE CONSUMER.

YOUR JOB AS A TIMESHARE SALES REPRESENATIVE IS TO SHOW THE CONSUMER THAT TIMESHARE IS WHAT THEY NEED TO OWN SO THEY NEVER EXPERIENCE A BAD VACATION AGAIN.

WOW EVERYTHING THEY DO IS A PLAN TO CONVIENCE CONSUMERS THEY NEED TO PUCHASE A TIMESHARE FROM THEM.

THEY WOULD NOT NEED TO GO TO THIS EXTREAM IF TIMESAHRE WAS AS GOOD AS THEY MAKE IT SOUND. DESEPERATION FOR THE NEXT SALE BY DAN,MORIDA,and The KOSMOS BROTHERS.

Knowing what I know, I would never purchase anything from any of these companies.

Anonymous
#75459

Consumers: BEWARE.

Check The Better Bussiness Bureau of Central Florida for rateings of these companies. D- and F ratings are not to taken lightly.

The RED FLAGS ARE UP ON KGI AND E-TOUR.

Look at the reports and you can decide.

These are companies that are allowed to prey on society with limited if any recourse.

These are the same mind set individuals that have helped damage and ruin out society.

WE AS AMERICANS DESERVE BETTER FROM THE COMPANIES AND THE INDIVIDUALS THAT OWN AND RUN THESE COMPANIES.

IF THEY CANNOT COMPLY TO HONESTY AND INTEGRITY IN THEIR BUSSINESS DEALINGS WITH THE AMERICAN PUBLIC THEN THEY NEED TO BE PUT OUT OF BUSSINESS.

Anonymous
#75458

Contact Us Find a BBB Text Size HomeFor Consumers

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BBB Reliability Report for

E Tour & Travel

This is not a BBB accredited business.

BBB Rating

Ratings Explanation...

BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Find out more about this business:Reported on Monday, September 28, 2009 5:35 PM

BBB Accreditation

BBB Rating

Customer Experience

Business Contact and Profile

Alternate Business Names

Products and Services

Company Management

Additional Locations and Phone Numbers

Licensing

Customer Complaint History

Government Actions

Advertising Review

Additional Information

BBB AccreditationBack To Top This business has not been accredited by BBB.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not...

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB RatingBack To Top Based on BBB files, this business has a BBB Rating of F

Click here for an explanation of BBB Ratings.

Reasons for this rating include: Length of time business has been operating Number of complaints filed against business Failure to respond to complaints filed against business Number of complaints filed against business that were unresolved Number of serious complaints filed against business Overall complaint history with BBB BBB does not have sufficient background information on this businessCustomer ExperienceBack To Top According to the Bureau file, this company has an unsatisfactory business record, specifically, a pattern of consumer complaints relating to misrepresentation or misunderstanding of the offer, high pressure sales, as well as other areas of concern. While the company responds to most complaints and either resolves or offer an explanation of their policy, some complaints remain unanswered in the file.

Business Contact and ProfileBack To Top Name: E Tour & Travel

Phone: (800) 339-5120

Address: 3626 Quadrangle Blvd. Ste 400, Orlando, FL 32817

Google map Mapquest map Yahoo map

Business Category: Vacation Time Share, Travel Agencies & Bureaus, Travel Agent Mills, Vacation Certificates & Vouchers

BBB file opened: November 12, 2002

Primary Contact: Mr. Lance Croft (VP/COO)

Complaint Contact: Mr. Lance Croft (VP/COO)

Other Contacts: Ana Medina, Broker Account Manager

Alternate Business NamesBack To Top

E Tour and Travel

ETour

Etour and Travel

ETourandTravel

Products and ServicesBack To Top According to information supplied to the Bureau, this company offers consumers a "promo" vacation consisting of in part, 3 nights in Orlando, 3 nights in Greater Daytona, 3 nights in Key West a one-week rental car from Enterprise and 2 admissions to either Universal Studios, Sea World or Busch Gardens. Consumers must attend a timeshare presentation in each city. The cost of the vacation is $398.00 for a party of 4 persons. This does not include airfare to and from each destination, taxes and gratituties and all other normal costs associates with a vacation. Consumers have 12 months in which to use the certificate and both the husband and wife must attend all presentations in order to receive the hotel vouchers.

Company ManagementBack To Top This company is owned and controlled by the Kosmas Group and Cape Canaveral Tour & Travel. The Bureau has known both companies from similar operations that have been the subject of consumer complaints.

Additional Locations and Phone NumbersBack To Top (407) 658-2145

(407) 658-8285

(407) 515-2400

LicensingBack To Top This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Customer Complaint HistoryBack To Top

The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.

Number of complaints processed by the BBB

in the last 36 months: 380

in the last 12 months: 131

Complaints Concerned:

Selling Practices (143 complaints)

83 Resolved

1 Unresolved

30 Company made every reasonable effort to resolve

28 Company did not respond

1 The parties could not provide sufficient information to support their positions nor agreeable to make reasonable efforts toward resolving the issue of the dispute

Advertising Issues (21 complaints)

9 Resolved

1 Unresolved

6 Company made every reasonable effort to resolve

5 Company did not respond

Service Issues (27 complaints)

13 Resolved

1 Unresolved

10 Company made every reasonable effort to resolve

3 Company did not respond

Customer Service Issues (12 complaints)

5 Resolved

3 Company made every reasonable effort to resolve

3 Company did not respond

1 The parties could not provide sufficient information to support their positions nor agreeable to make reasonable efforts toward resolving the issue of the dispute

Credit or Billing Disputes (34 complaints)

25 Resolved

3 Company made every reasonable effort to resolve

5 Company did not respond

1 The parties could not provide sufficient information to support their positions nor agreeable to make reasonable efforts toward resolving the issue of the dispute

Delivery Issues (16 complaints)

6 Resolved

1 Unresolved

6 Company made every reasonable effort to resolve

3 Company did not respond

Refund Practices (110 complaints)

74 Resolved

2 Unresolved

21 Company made every reasonable effort to resolve

11 Company did not respond

2 The parties could not provide sufficient information to support their positions nor agreeable to make reasonable efforts toward resolving the issue of the dispute

Product Quality (2 complaints)

1 Resolved

1 Unresolved

Contract Disputes (12 complaints)

5 Resolved

4 Company made every reasonable effort to resolve

3 Company did not respond

Guarantee or Warranty Issues (3 complaints)

3 Resolved

Government ActionsBack To Top The BBB has no information regarding Government Actions at this time.

Advertising ReviewBack To Top The BBB has no information regarding Ad Reviews at this time.

Additional InformationBack To Top Consumers should be aware that the company�s 15 day cancellation policy starts on the day they agree to accept the offer. As stated above, consumers must submit to a timeshare presentation in all the locations they visit in order to qualify for the free hotel and attraction tickets. A husband and wife must both attend the presentation. A company will only honor what�s in their written documents and not verbal promises of the salesperson.

As a matter of policy, the BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

ID: 22003661

Report as of: 9/28/2009 5:35 PM

© 2009 BBB of Central Florida, Inc.

Privacy Policy Trademarks Terms of Use© 2009 Council of Better Business Bureaus

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Anonymous
#75390

I just went on the Better Bussiness Bureau of Central Florida web site and Found that E-Tour and Travel has a F rating at the present time.

Kosmos Group,Cape Canveral Cruise lines has a D-.

No further information at this time pertaining to any of the resorts or Orlando Resort Development or KGI International.

That is not to say in any way that consumers should not BEWARE.

Anonymous
#75375

E-Tour and Travel.

PROMOTIONS DEPARTMENT.

SALES BOOTCAMP.

36 pages in length.

Just a few bits of information.

1-ALWAYS START PITCHING.

2-UPSELL ONLY AFTER YOU HAVE THE CREDIT CARD NUMBER.

They represent themselves as have a contract with Universal Studios,Sea World and Disney which they do. To sell tickets only. I am surprised that Universal,Sea World and Disney would allow their names to be associated with this company.

I wonder if they did their home work on the rateing of this company with the Better Bussiness Bureau of Central Florida which shows it to have a D rating.

The list is so long that I will only show a few sales and consumer questions.

1-_Customer: "Can I cancel?"

Agent: "Why on earth would you want to cancel such a fantastic package?"

Notice they answer a question with a question to distract you. They are trying to take you off of your topic in this conversation.

Notice they will always say E-Tour and Travel before they mention the word Disney.

The reason they must do this is as they state in their manual... We are only contracted with them-not a partner,affiliate,division branch or subsidiary.This is an important legal issue for us!!! as they also state in the sales manual.

Up Grade of packages.

The idea is when you call a TV infomercial they sell you on a small item,then up sell you a juicer or vegetable dicer.We use the same...

No money orders or checks! We donot accept money orders or checks for this promotion-since by the time it gets here the package may be gone.CREDIT CARD OR DEBIT CARD ONLY.

This is a slick push for the sale.Unknown to the consumer is they have been selling the same prices packages for many years. So where are these packages suddenly going to go? Do not let them fool or lie to you it will still be there. These individuals along with E-Tour and Travel and KOSMOS International,Orlando Resort Development,Vacation Villas at Fantasy World Kissimmee Florida and Coconut Palms in New Smyrna Beach Florida and the Coconut Mallory in Key West are Desperate for you to take a vacation in order to pitch timeshare to you.BUYER BEWARE A TIMESHARE PRESENTATION CAN RUIN YOUR VACATION after dealing with individuals at these resorts.

They will TO a call if there are objections.

They try to Isolater[RESTATE]your objections.

These are just a few elements of their pitch.

As soon as I can I will be scanning the entire 36 pages and put them on this web sight.

The point of this is again BUYER BEWARE.

Why would anyone in this day and age give your credit card number to anyone that calls you and has such a bad BETTER BUSSINESS BUREAU RATING AS D.

THEY have a REBUTTAL for everything.

After working with Vacation Villas at Fantasy World II for 12 months, I personally had consumers telling me that they were lied to and recieved less than they were told.

Management would laugh about the facts and say what do they expect for a cheap vacation. I was told this over and over again by Dan Preston and Morida Rex the same individuals I mentioned in the first blog.

My intention is to make consumers aware of the potential mistake they might make with this company.

Good Luck if your willing to gamble on your vacation. I would never consider dealing with this company or any other company with the KOSMOS GROUP.

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